Getting new access tokens failing intermittently

Incident Report for Shutterstock API

Resolved

This incident has been resolved.
Posted Sep 15, 2023 - 10:15 UTC

Update

Root cause found
Posted Sep 15, 2023 - 09:00 UTC

Investigating

Customers may experience 500 response when trying to get new token via GET /v2/oauth/access_token. Started at 8:42 AM (GMT+1)
Posted Sep 15, 2023 - 07:45 UTC